Frequently Asked Questions

The MDAC is a mandatory digital immigration form required for all foreign nationals entering Malaysia. It replaces the old paper arrival/departure card. You must complete it within 3 days before your arrival and it generates a QR code for immigration clearance at Malaysian airports.

Yes. The MDAC is mandatory for all foreign nationals entering Malaysia. It must be completed within 3 days before arrival. Airlines and immigration officers verify MDAC completion status.

The MDAC must be submitted within 3 days before your arrival in Malaysia. You can apply through Malaysia Entry Help at any time — we handle the timing and submit within the correct window.

No. The MDAC is not a visa and does not replace one. It is a digital immigration declaration form required in addition to your visa or visa exemption for Malaysia.

Yes. Each entry into Malaysia requires a new MDAC submission. Even frequent visitors need to complete a new form for every trip.

If you stay airside and do not pass through Malaysian immigration, you do NOT need an MDAC. If your transit requires clearing immigration, then yes you do need one.

The official Malaysia portal is free but can be confusing and unreliable. We charge a service fee for expert error checking, guaranteed delivery timing, and real human support if anything goes wrong.

No. Malaysia Entry Help is an independent private assistance service and is not affiliated with, endorsed by, or connected to the Malaysian Government or Immigration Department of Malaysia. The official free portal is imigresen-online.imi.gov.my/mdac.

We guarantee delivery within your chosen window. If we miss it you get a full refund — no questions asked. Super Rush orders include an automatic money-back guarantee for any late delivery.

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